To qualify for Spectrum’s contract buyout program, customers must order and install a qualifying Triple Play or limited Double Play promotion (please note: offers not available in all areas). A copy of the final bill from a previous provider, with early termination fees clearly marked, and the completed ‘Spectrum Contract Buyout Form’ are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, payment in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Spectrum service address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Triple Play or two weeks from the date listed on the competitor’s final bill statement, whichever is later. Visit https://www.spectrum.com/contract-buyout and log-in to complete the contract buyout form.
You will find the Early Termination Fee (ETF) listed among the charges on your bill. When submitting your form and previous provider’s bill, please ensure that the Early Termination Fee/Cancellation Fee(s) is clearly listed to indicate the amount that was charged by your previous provider(s). Bills without the ETF/Cancellation Fee clearly shown will not be accepted.